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Caterpillar Dealer Service Technician Program

Program Mission and Goals

Vision of the Caterpillar Dealer Service Technician Program

Students will acquire knowledge and skills, which enables them to effectively integrate into the evolving technological marketplace

Mission of the Caterpillar Dealer Service Technician Program

Our mission is to provide quality technical education that matches the needs of our community and area employers

Short Term Operational Goals of the Caterpillar Dealer Service Technician Program

  • Collaborate with business, industry, government, professional organizations, and the community to keep state of the art equipment, software, and facilities for our Caterpillar Dealer Service Technician students
  • Provide professional development opportunities for faculty, staff, and students
  • Collaborate with universities, colleges, and high schools to keep and create more articulation agreements
  • Collaborate with business, industry, and the community as partners to provide a quality learning experience that gives graduates the best opportunity to gain employment

Long Term Operational Goals of the Caterpillar Dealer Service Technician Program

  • Maintain NAIT and AED programmatic accreditations to ensure a quality educational experience
  • Solicit input from our constituents including, students, graduates, advisory board members, business, industry, faculty, staff, and administration concerning the operation and improvement of the program
  • Assess student and program performance through the use of outcomes assessment, Program Review and Evaluation Process, job placement rates, employer and graduate surveys
  • Increase enrollment through recruiting efforts including; business, industry, government, professional organizations, and high schools

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