In September 2005, the College embarked upon the Process Management initiative, in which teams representing all areas of the College worked on a number of projects to streamline and improve processes. The Steering Committee identified 10 subject areas to be considered and selected "Champions" for those areas. The Champions, in turn, recruited team members from all employee groups and both campuses.
Each Process Management Team met regularly throughout the fall semester with the Process Management consultant who provided formal training in Process Management techniques. They also met regularly on their own, to 1) narrow the topic into a project statement with attainable goals for the Fall Semester; 2) to review processes and 3) to propose improvements to those processes.
Each Team presented their findings and recommendations to the Process Management Steering Committee in December 2005. Of the 101 recommendations provided for the Steering Committee's consideration 73 will be implemented in Spring 2006 and another 24 will be studied further before a final decision is made with respect to implementation. During the Spring Semester, each Process Management Team will begin work on implementing these recommendations and will make periodic progress reports to the Steering Committee. Also during the Spring Semester, the Steering Committee will begin working with a new set of teams to identify other potential areas for improvement.
The following are the project statements developed by each team:
HR Processes - Search Committee Hiring Process: "To improve the search committee portion of the hiring process as measured by consistent composition and training."
Purchasing: "To improve the purchasing process as measured by shortening acquisition time and increasing employee knowledge and success in the process."
Budget: "To improve budget allocation of resources as measured by 1) alignment with strategic planning; 2) efficient access; 3) clear input from constituents; 4) satisfaction of process."
Space Management Program: "To improve the process of space management by establishing procedures to assign, move and renovate space through qualitative facility measures and development of control measures."
Staff Training - Part-time Faculty Training & Development: "To improve the part-time faculty training process as measured by survey of new and continuing part-time faculty, assessment of needs and part-time faculty retention and job satisfaction."
Student Retention: "To improve retention of students who have not earned a high school diploma or GED, by coordinating efforts between ABLE and Enrollment Services to ensure proper placement, as measured by the successful completion of "Transition to College" Program."
New Employee Orientation Program: "To improve the new employee orientation process at all levels as measured by employee satisfaction, supervisor satisfaction, and employee retention."
Culture: "To improve our culture through assessment of increased communication and implementation of our Mission and Vision Statements and Core Values as measured by increased awareness, communication, and implementation of the Mission, Vision and Core Values into our daily practices."
Automation of Course Inventory Process: "To improve academic information processing as measured by improved accuracy, cost savings and time savings (usage)."
Student Orientation: "To improve orientation process as measured by 1) improved retention and 2) utilization of resources on campus."
|New Employee Orientation Program|
|Myrna Howells-DeAustria, Champion||Dean, School of Business Info Technologies||School of Business and Information Technology|
|Chuck Bohleke, Leader||Chair, Business Technologies||School of Business and Information Technology|
|Amanda Dominique||eOwens, Inst. Designer||Audio/Visual Services|
|Louise Estep||Senior Administrative Coordinator, Findlay||Executive Dean's Office, Findlay|
|Tom Passero||Faculty, Business Management||School of Business and Information Technology|
|Teresa McGaharan||Faculty, Health Information Management||School of Health Services|
|Carol Russell, Champion||Faculty, Social and Behavioral Sciences||Social and Behavioral Sciences|
|Nancy Emrick, Leader||Manager, Library Services||Library Services|
|Denise Pheils||Faculty, E-Business||Academic Services Division|
|Linda Brinkman, Scribe||Administrative Assistant, Executive Dean's Office||Findlay Campus|
|Marshel Houston||Representative, Enrollment Services||Student Services|
|James Kwasniak||Faculty, Dental Hygiene||School of Health Services|
|Kita Graham||OPEN Program Coordinator||Student Services|
|Linda Stacy, Champion||Special Assistant for Community Relations||President's Office|
|Debra Morris||Records Specialist, NW ABLE Grant||Workforce & Community Services|
|Edward Willis||Director, Academic Enhancement & Middle College||Student Services|
|Debra Pinkston, Leader||Faculty, Developmental Education||School of Arts and Sciences|
|Joseph Carone||Representative, Enrollment Services||Enrollment Services|
|Phillip Paskvan||Half-Time, ABLE Instructional Coordinator||Workforce & Community Services|
|Patrick Dymarkowski||Representative, Enrollment Services||Findlay Campus|
|Space Management Program|
|Tom Horrall, Champion||Management Analyst / Planner||Institutional Research, Planning & Grants|
|Pat Jezak, Scribe||Senior Administrative Coordinator||Business Affairs|
|Tim Keller, Leader||Presidential Fellow||President's Office|
|John Aleksander||Director||Buildings & Grounds|
|Alan Bethea||Faculty, Design Technologies||School of Technology|
|Rose Kuceyeski||Faculty, Admin Information Technologies||School of Business and Information Technology|
|Julee Cope||Chief of Security||Security|
|Jim Mahaney||Manager, Maintenance Services||Buildings & Grounds|
|Automation of Course Inventory Process|
|Dawn Wetmore, Champion||Associate Dean||Academic Services|
|Zia Rahman||Database Administrator||Information Technology Services|
|Deb Richey, Leader||Faculty, Communications & Humanities||School of Arts and Sciences|
|Debra Rathke||Director, Institutional Research, Planning & Grants||Institutional Research|
|Gregory Brown||Computer Analyst||Information Technology Services|
|Jennifer York||Registrar||Records Office|
|Randy Wharton||Chair, Design Technologies||School of Technology|
|Gene Burson||Manager, Programming||Information Technology Services|
|Kim Cook||Administrative Coordinator||Office of the Registrar|
|Daxesh Modi||Database Administrator||Information Technology Services|
|Part-time Faculty Training & Development|
|Sarah Metzger, Co-Champion||Senior Administrative Coordinator||Office of the President|
|Joanne Juan, Co-Champion||Secretary to the Vice President||Student Services|
|Rob Gearhart||Journeyman Maintenance Specialist||Buildings & Grounds|
|Kim Minke||Faculty, Social & Behavioral Sciences||School of Arts and Sciences|
|Carol McKee||Administrative Assistant, Human Resources||Findlay Campus|
|Lesta Mizer||Supervisor||Copy/Mail Center, Auxiliary Services|
|Shannon Cooch, Leader||Part-time Representative||International Student Services|
|Linda Snyder, Scribe||Secretary to the Provost||Academic Services|
|Dave Matheny, Co-Champion||Faculty, Transportation Technologies||School of Technology|
|Sarah Metzger, Co-Champion||Senior Administrative Coordinator||Office of the President|
|Verne Walker, Scribe||Director, Student Services||Findlay Campus|
|Laura Moore, Leader||Manager, Alumni Affairs||Foundation Office|
|Shelby Pierce||Chair, Communications/Humanities||School of Arts and Sciences|
|Sharon Stein, Scribe||Librarian, Reference Library||Library|
|Gentry Dixon||Coordinator, Student and Alumni Placement||Academic Enhancement/Counseling|
|Elizabeth Tronolone||Chair, Dental Hygiene||Dental Hygiene|
|Jeff Hardesty||Faculty, Supv. and Business Management||School of Business and Information Technology|
|HR Processes - Search Committee Hiring Process|
|Bill Ivoska, Champion||Vice President, Student Services||Student Services|
|Tekla Madaras||Chair, Dietetic/Hotel/Rest./Institution Technology||School of Health Services|
|Donna Gruber, Leader||Director, Enrollment Services||Student Services|
|Darla Johannsen||Faculty, Admin. Information Technologies||Findlay Campus|
|Sara Wilgus, Scribe||Account Clerk||Child Care Center|
|Michele Johnson, Co-Champion||Faculty, Law Enforcement, Criminal Justice, Fire & Emergency||School of Public Safety & Emergency Preparedness|
|Bill Schmoekel, Co-Champion||Director, Information Technology Services||Information Technology Services|
|Linda Haas||Secretary||School of Public Safety & Emergency Preparedness|
|Cheryle Miller||Associate Registrar||Records Office|
|Gail Swartz, Leader||Purchasing Agent||Business Affairs|
|Jennifer Artressia||Supervisor, Business Services||Findlay Campus|
|Becky Drayton||Assistant Manager, Bookstore (Toledo)||Bookstore - Toledo|
|Bonnie Hemp||Chair, Health Information Management Tech. Program||School of Health Services|
|Hod Doering, Champion||Faculty, CIS/OAD Administration||School of Business & Information Technology|
|Lyn Snyder, Leader||Faculty, CIS/OAD Administration||School of Business & Information Technology|
|Dan Clark||Faculty, Marketing/Management||School of Business & Information Technology|
|Linda Brown, Scribe||Secretary||School of Business & Information Technology|