The Steering Committee identified four subject processes to be considered, and selected "Champions" for each team. The Champions, in turn, recruited team members from all employee groups across both campuses.
Each team meets regularly throughout the semester with the Process Management consultant who provides formal training in Process Management techniques. The teams also meet regularly on their own, to 1) narrow the topic to a project statement with attainable goals; 2) to review processes and collect data; 3) to recommend improvements to those processes; and 4) to identify measurable outcomes.
Each team presents their findings and recommendations to the Process Management Steering Committee at the end of the semester. During the following semester, each team will work on implementing the approved recommendations and will make periodic progress reports to the Steering Committee. Each semester, the cycle begins again with the Steering Committee identifying more potential areas for improvement, selecting champions and building teams.
The projects tie directly into the College's accreditation process, known as AQIP, Academic Quality Improvement Program. The Higher Learning Commission will evaluate the College's effectiveness by drawing upon our Mission, Vision and processes. The process management projects align with the AQIP focuses of students' learning experiences, leading and communicating, valuing people, supporting institutional operations, planning continuous improvements and building collaborative relationships.
The following are the project statements developed by each team:
Printing Solutions: "To improve the process of publicly accessible printer utilization."
On Campus Visitation: "To enhance relationships with businesses and community organizations by creating an effective, efficient campus visitation program as measured by visitor feedback and donations to the College generated as a result of the visitation program."
Student Course Evaluation: "To improve student course evaluation process value to stakeholders."
Student Preparedness for Online Courses: "To improve student preparedness as measured by student retention in web-based courses."
|Student Printing Solutions|
|Thomas Perin, Champion/Trainer||Executive Director||Organizational Performance and Accountability|
|Catherine Ford, Team Leader & Scribe||Chair||Medical Imaging Department|
|Marsha Kujawa, Scribe||Coordinator||Enterprise Ohio Marketing Resource (Findlay)|
|Elisa Huss-Hage||Professor||Teacher Education and Human Services Department|
|Catherine Kelly-Lopez, Team Resource||Manager Computer Labs||Information Technology Services|
|Deborah Richey||Professor||English Department|
|Laura Schuster||Instructor||Information Systems|
|Susanne Schwarck||Associate Director||Financial Aid|
|On Campus Visitation|
|Sarah Metzger, Team Trainer & Champion||Communications & Prospect Research Manager||Office of College Development|
|Mike Cornell||Director||Center for Emergency Preparedness|
|Carl Dettmer||Director||Sales & Program Development Workforce & Community Services|
|Michelle Dockins||Coordinator||Marketing Office of Marketing & Communications|
|Steve Hillard||Director||Sales & Program Development (Findlay) Workforce & Community Services|
|Elisa Rodriguez||Administrative Coordinator||Enrollment Services|
|Dave Shaffer||Specialist||Student Academic Information Records Office|
|Student Course Evaluation|
|Deb Rathke, Team Champion & Facilitator||Director||Institutional Research|
|Juleen Tajblik, Team Co-Leader||Manager, Computer Operations||Information Technology Services|
|Joseph Inman, Team Co-Leader||Programmer/Analyst||Information Technology Services|
|Amanda Dominique, Scribe||Instructional Designer||E-Learning|
|Thomas Deckelman||Professor||Business Technology|
|Anne Fulkerson||Enrollment and Retention Research Associate||Institutional Research|
|Patrick Gill||Adjunct Faculty||English Department|
|Douglas Mead||Chair||Fine and Performing Arts|
|Marian Moore||Instructor||Social and Behavioral Sciences|
|Thomas Reed||Financial Analyst||Budget and Systems|
|Student Preparedness for Online Courses|
|Rose Kuceyeski, Team Leader & Champion||Professor||SOBIS|
|Jen Hazel||Resource||Arts & Sciences|
|Ann Marie Jablonowski||Faculty||Arts & Sciences|
|Jamal Salahat||Faculty||Arts & Sciences|
|Lyn Snyder||Faculty||Business & Information Systems|
|Christine Shaal||DL Advisor||Enrollment Services|
|Lynda Hoffman||Asst. Dir.||Ctr Teaching Learning|
|Bev Cowell||Help Desk||Information Technology Services|
|Linda Moon||Student||Student Govt.|
|Charles Mayer||Student||Student Govt.|
|George Birnbeck||Student||Student Govt.|
|Mark Fosgate||Student||Student Govt.|