Blackboard v9.1 SP13
Broadband is preferred over dial-up connections. Additionally, wired connections to home broadband solutions are more reliable than wireless connections. Avoid using Internet services such as Netflix, YouTube, and other streaming media applications while accessing time-sensitive materials in Blackboard (e.g. timed tests, discussion boards, etc.)
Blackboard’s mobile app provides limited functionality in most scenarios. Support for the app is provided by Blackboard and features in-app purchases. Although smartphones, tablets and other mobile devices work well for many online course applications, they may not be suitable for all tasks, particularly test taking. We strongly suggest that you use a traditional desktop or laptop computer when taking an online assessment. Support for file uploads, viewing multimedia, and publisher content varies and cannot be guaranteed across all mobile platforms.
Please refer to the minimum hardware requirements for the browsers supported by Owens’ current implementation of Blackboard (v9.1 SP13):
|Supported Browser||Link to Download Browser|
|Mozilla Firefox (preferred browser)||https://www.mozilla.org/en-US/firefox/36.0/system-requirements/|
|Microsoft Internet Explorer 10||http://windows.microsoft.com/en-us/internet-explorer/ie-system-requirements#ie=ie-10|
Owens State Community College provides computer labs for student use if the requirements cannot be met by home computing devices.
Check to make sure that you are using certified compatible Operating System here. Blackboard is a web-based application and while other operating systems and devices may work well, only certified compatible configurations of operating systems and browsers are tested and supported by Blackboard.
Check to make sure that you are using a Blackboard supported browser here.
|Windows Operating System|
|Hardware/Platform||IE 10||IE 9||IE 8||Firefox (ESR)*||Firefox (Final Release Channel)||Chrome (Stable Channel)|
|Windows XP (32-bit)*||Unsupported by Microsoft||Unsupported by Microsoft||Compatible||Certified||Compatible||Compatible|
|Windows Vista (32-bit)||Unsupported by Microsoft||Certified||Compatible||Certified||Certified||Compatible|
|Windows Vista (64-bit)||Unsupported by Microsoft||Compatible||Compatible||Certified||Compatible||Compatible|
|Windows 7 (32-bit)||Compatible||Certified||Compatible||Certified||Certified||Certified|
|Windows 7 (64-bit)||Certified||Certified||Compatible||Certified||Certified||Certified|
|Windows 8 (32-bit)||Compatible||Unsupported by Microsoft||Unsupported by Microsoft||Certified||Certified||Certified|
|Windows 8 (64-bit)||Certified||Unsupported by Microsoft||Unsupported by Microsoft||Certified||Certified||Certified|
|Mac OSX Operating System|
|Hardware/Platform||Safari 6.0.3||Safari 6.0.1||Safari 5.1||Safari 5.0||Safari 4.0||Firefox (ESR)||Firefox (Final Release Channel)||Chrome (Stable Channel)|
|Mac OSX 10.6||Unsupported by Apple||Unsupported by Apple||Certified||Certified||Compatible||Certified||Certified||Certified|
|Mac OSX 10.7||Certified||Certified (10.7.5)||Certified||Unsupported by Apple||Unsupported by Apple||Certified||Certified||Certified|
|Mac OSX 10.8||Certified (10.8.3)||Certified (10.8.2)||Certified||Unsupported by Apple||Unsupported by Apple||Certified||Certified||Certified|
Please note: Some web courses have additional technical requirements beyond those listed below. Check the online class schedule for additional course requirements.
Please refer to computer owner’s manual or Properties function in your “My Computer” (Right-Click on "My Computer" and left-click on Properties) to check requirement compatibility.
Word Processing Program
e-Learning instructors use Microsoft Word. If you do not have Microsoft Word, you need to be able to save your word processing documents in a format that is compatible with MS Word, such as a rich text file (.rtf). The Owens Bookstore offers special student pricing on Microsoft Office.
Listed below are the supported operating systems and browsers for use with the Blackboard Academic Suite. The Academic Suite is a Web-based application and other browsers and operating system may work well; however, the listed configurations are the only configurations that are tested and supported by Blackboard.
|Certified||Fully tested and supported|
|Provisional||Future technologies considered supported by Blackboard Support|
|Unsupported||Either not supported or not tested|
Blackboard requires the Java Virtual Machine Sun JRE 6 from Sun Microsystems. You can obtain this free software from Sun's Java web site. Conduct a browser test for Java to determine what version of the Java VM you currently have on your system.
Some courses may require you to have one or more of the following plug-in programs:
|Microsoft||Windows Media Player||http://windows.microsoft.com/en-US/windows/download-windows-media-player|
|RealNetworks||RealPlayer||http://www.real.com/ Apple users go to http://www.real.com/realplayer/player-plus|
*Please check to make sure you do not already have the plug-ins installed before downloading.
There are numerous virus protection programs on the market and we strongly suggest you keep an updated virus protection program on your computer.
Pop-up, cookie, and spam blockers and download accelerators may cause you to experience difficulty accessing certain Blackboard resources. If you experience difficulty accessing resources and have one or more of these installed, please contact the appropriate software manufacturer or the IT Help Desk to determine if such software could be the cause of your difficulties.