The Owens Express ID Card (Express Card) is an identification (ID) card with a stored-value function used by Owens Students, Employees, Retirees, and Guests on and off campus. Students present the Express Card as an Owens ID to use computer labs, testing center, library, conduct business at College Offices and use as a stored-value function on campus. To obtain an Express Card, students must be registered for classes and present photo identification to the Department of Public Safety. There is no charge for the first Owens Express ID Card. The Express Card remains the property of Owens Community College. It is non-transferable and must be presented upon request to college personnel, or when attending activities or facilities, or when used as a stored-value card.
The Express Card stored-value account is non-interest bearing. Only the person pictured on the card is authorized to spend money from that account. Owens reserves the right to change the account terms and conditions at any time. If a change reduces limits or restricts the account holder's rights under the terms and conditions, the College will give at least twenty (20) calendar days’ notice by mail. However, if an immediate change is necessary for security reasons, the College may first make the change and then notify the account holder.
You can put money on your Express Card on the web by logging in to Ozone, at any of the Value Transfer Stations on campus, or you can drop a check into the secure payment drop box located outside Oserve on the Toledo campus. You can also mail in a check (please include your OCID number) to Owens Community College, Attn: Student Accounts, PO Box 10,000, Toledo, Ohio 43699.
Cash withdrawals and credit card reimbursements from the express card account are not permitted. Refunds by check are issued after a written request is received by the Office of Student Accounts via email to firstname.lastname@example.org. Refund checks are written in the name of the account holder and mailed to the current address on file in the Record’s office. Accounts with no activity over a twelve month period are considered inactive. Accounts inactive after thirty-six months will be terminated regardless of balance.
If the account holder believes there is a discrepancy with a charge to the account, the department that processed the transaction should be contacted within thirty (30) calendar days. Questions regarding deposits made on an account need to be brought to the attention of the Office of Student Accounts via email at email@example.com.
If there is a discrepancy on an account, the request to review the account must be in writing via email to firstname.lastname@example.org. The account holder will be requested to include the account holder name and account number, describe the transaction in question, and explain as clearly as possible the discrepancy and indicate the date and dollar amount of the transaction. The Office of Student Accounts will notify the account holder in writing of any corrective measures put in place. Any errors found through the investigation will be immediately corrected.
The college will disclose information to third parties about the account holder’s account or the transactions only in order to comply with court orders, to meet the requirements of applicable law, if the account holder gives written permission or if it is necessary to verify the existence and condition of the account for a third party vendor.
It is the cardholder's responsibility to report a lost or stolen card immediately to the Department of Public Safety. A $15 replacement fee will be charged for any lost or stolen card. If the Express Card is damaged or broken, bring the damaged card to the department of public safety for a free replacement card.
If you experience any purchasing problems, call our IT Help Desk at (567) 661-7120.