Owens Community College is not able to release information to anyone other than the student, as your record is protected by the Family Educational Rights and Privacy Act (FERPA) of 1974. If you would like someone to be able to obtain information about your record, you must set up Proxy Access. After logging in to your Ozone account, click on Proxy Access under ‘My Personal Information’.
Follow these steps to set up Proxy Access:
From the main page on your Ozone account, click ‘Proxy Access’
Click ‘Proxy Management’
Click ‘Add Proxy’
Type the person’s information to whom you wish to grant proxy access.
Confirm Email address (An email will be sent to the person to whom which proxy is granted. Be sure to use a valid email address.)
Click ‘Add Proxy’
*This step will allow the proxy to view your online account only. The proxy will be sent an email with details on how to create a secure PIN and where to login to view the student’s account information. In order for the proxy to be able to view any information, the NEXT step MUST also be completed.
Click ‘Expand Proxy’
Enter the relationship of the proxy to you, the student.
Enter a description of the proxy
Enter a passphrase (This passphrase will be used if the proxy calls in for information on the students account).
Change the start and end dates for proxy access if desired. (The default time frame is 4 years).
Click the Authorization Tab
Select the information pages your proxy should be able to access. Once authorized, your proxy will be able to view these pages when they log in.
Click ‘Email Authorizations’ to notify your proxy of the pages they are authorized to view.
**Please note that setting up proxy access without creating a passphrase will prevent the proxy from obtaining information over the phone and in-person. A passphrase is required and only information authorized by the student through the proxy access process can be provided**
Click here to read the Family Educational Rights and Privacy Act (FERPA) of 1974 http://ed.gov/policy/gen/guid/fpco/ferpa/students.html
Owens has entered into reciprocity agreements with Monroe Community College and the Departments of Education for Michigan, Indiana and Ohio in which out of state residents can attend Owens at in state tuition rates. Not all programs/certificates of study are eligible for reciprocity. Indiana residents must be enrolled in either the Caterpillar or John Deere program to be eligible for reciprocity.
For more information on Reciprocity for Monroe County Residents, click here: https://www.owens.edu/records/monroe.pdf
For the Petition for Indiana Resident Reciprocity Fee Exemption, click here: https://www.owens.edu/records_reg/indiana.pdf
Although there are exceptions, you must maintain your primary residence in the state of Ohio for 12 consecutive months prior to the semester being petitioned. The Petition for Change to Ohio Residency Status is available on-line and in the Oserve office on the Toledo or Findlay campus. The application must be filled out completely and required documentation attached. Email email@example.com with questions regarding your residency petition.
To review the Residency Petition, visit this site:
Log in to your Ozone account and select ‘My Required Documents’ to see if your transcript has been received. Email questions to firstname.lastname@example.org from your Owens email account.
Review current Board of Trustee Policy and Procedure regarding Tuition Waivers.
- Determine eligibility and percentage of cost covered based on your employment status. Please note the language below regarding the time frame to submit a Tuition Waiver request form:
The employee must submit the completed tuition waiver request form prior to the beginning of each semester of enrollment for credit courses and non-credit courses, and at least 2 weeks prior to the beginning of each continuing-education course.
- Complete an application to the college at www.owens.edu and click on How to Apply.
- If necessary, attend New Student Orientation, sign up at www.owens.edu/nso and then meet with an academic advisor if you have questions regarding your plan of study. Visit www.owens.edu/advising for contact information and service hours.
- Speak with Oserve if you have questions about payment options beyond the Tuition Waiver, or if you have questions about financial aid eligibility. Visit www.owens.edu/oserve for contact information and service hours.
- Review class options on the class schedule. Visit the Class Schedule for a complete list of offerings.
- Log in to Ozone to register for classes. Click on the Academic Info tab, then click on Add/Drop Classes to get started. Not sure how to log in to Ozone? Visit www.owens.edu/helpdesk
- If you are not able to register online, contact Oserve for assistance with registration via the college Registration Add/Drop Form or you may send an email from your Omail account, to your Oserve Advocate with the specific course registration number (CRN) you would like to add.
- After registering for classes and submitting your Tuition Waiver Form, allow 2-3 business days for the waiver to be applied to your account. Log in to Ozone and verify the waiver has been applied by clicking on the Financial Info tab and viewing your Account Summary By Term. If you have a dispute with the outcome of your request, contact the Benefits Administrator in Human Resources.
*If you are interested in auditing the course(s), review the Board of Trustees Procedures: https://www.owens.edu/trustees/procedures/proc3358-11-2-12.pdf
In order to be considered as an independent student for purposes of financial aid, you must be able to answer yes to at least one of the following questions (for the 2020-2021 aid year):
1. Were you born before January 1, 1997?
2. As of today, are you married? (Also answer "Yes" if you are separated but not divorced)
3. At the beginning of the 2020-2021 school year, will you be working on a masters or doctorate program (such as an MA, MBA, MD, JD, PhD, EdD, graduate certificate, etc)?
4. Are you currently serving on active duty in the U.S. Armed Forces for purposes other than training?
5. Are you a veteran of the U.S. Armed Forces?
6. Do you have children who will receive more than half of their support from you between July 1, 2020 and June 30, 2021?
7. Do you have dependents (other than your children or spouse) who live with you and who receive more than half of their support from you, now and through June 30, 2021?
8. At any time since you turned age 13, were both your parents deceased, were you in foster care or were you a dependent or ward of the court?
9. As determined by a court in your state of legal residence, are you or were you an emancipated minor?
10. As determined by a court in your state of legal residence, are you or were you in legal guardianship?
11. At any time on or after July 1, 2019, did your high school or school district homeless liaison determine that you were an unaccompanied youth who was homeless?
12. At any time on or after July 1, 2019, did the director of an emergency shelter or transitional housing program funded by the U.S. Department of Housing and Urban Development determine that you were an unaccompanied youth who was homeless?
13. At any time on or after July 1, 2019, did the director of a runaway or homeless youth basic center or transitional living program determine that you were an unaccompanied youth who was homeless or were self-supporting and at risk of being homeless?
You may be asked to provide documentation confirming the responses to these questions. If you cannot answer "Yes" to at least one of the above questions, but you have extenuating circumstances which prevent you from having any contact whatsoever with your biological parents, adoptive, or state-designated parents, please contact the Student Service Center at (567) 661-2387 and request an appointment with your Oserve Advocate.
Monday, May 18, 2020 is the due date for Summer 2020 balances.
Monday, August 24, 2020 is the due date for Fall 2020 balances.
Owens Community College does NOT send paper bills. From your Ozone account, check your 'Financial Info' tab to view your semester balance.
Students must have their account current by the semester due date. To bring an account current students must be paid in full, have a Deferred Payment Plan in place and make the first payment by the noon deadline, turn in all materials needed for Third Party Billing, or have financial aid in place and pay any remaining balance that aid will not cover.
You may pay your bill 24 hours a day, 7 days a week, using a credit card or electronic check through your Ozone account. There is a 2.75% service fee for using a credit or debit card. From the Ozone home page, click the Financial Info tab. In the Account Information section, select the Pay Online link, then click View & Pay Accounts, and click Make Payment. Select the semester in which you would like to make a payment and follow the prompts to complete the payment. This is the fastest and most secure way of making a payment.
If you are using cash, check, or money order, you may place a payment in the secure payment drop box on either the Toledo or Findlay campus. In Toledo, the payment drop box is located outside room 144 in College Hall.
In Findlay, the payment drop box is located outside the main entrance to the Student Service Office suite. Please use a ‘payment envelope’ when making your payment.
Students who do not have a payment method in place or are not paid in full by the semester due date are subject to being dropped from their semester classes and must go through the Re-Admission process, and pay a $150 non-refundable fee, to be re enrolled.
The first steps are to complete the online application found at www.owens.edu. If you are interested in obtaining Financial Aid to help pay for school, visit https://fafsa.gov to complete the FAFSA (Free Application for Federal Student Aid).
To apply for financial aid, complete the 2020-2021 FAFSA using your 2018 tax information. You must sign the application using your FSA ID, which can be obtained as part of the FAFSA application. Dependent students need their parent(s)’ tax information and both the student and at least one parent will need to ‘sign’ the FAFSA by entering their FSA ID. Please do not share your FSA ID with anyone.
The 2020-2021 FAFSA application will be used to determine financial aid eligibility for Summer 2020, Fall 2020, and Spring 2021 semesters.
Next, please contact Admissions by calling (567) 661-7777 for enrollment next steps.
A $50 late registration fee will be assessed if you initially register for classes after the On-Time Registration Deadline. The $50 late registration fee will apply regardless of when your classes begin. A late registration fee is not assessed during the Summer semester.
Summer/Fall Semester 2020 Information
- Summer Semester Begins - Monday, May 25, 2020
- Fall Semester Begins – Monday, August 31, 2020
- On-Time Registration Deadline - 11:59 p.m. Sunday, August 23, 2020
- Late Registration Fee Begins - 12 a.m. Monday, August 24, 2020
Graduation applications are available the first day of registration for the term you are completing your requirements; deadlines apply. Applicants are approved pending final grades. You will receive an approval email to your Omail account that will include more information. Information about commencement is mailed approximately four weeks prior to commencement.
Email email@example.com with questions regarding graduation requirements and the commencement ceremony.
Owens Community College has an Office of Veterans Services whose aim is to facilitate your success by providing support, resources and information that meet your unique needs as a veteran and student. Call (567) 661-VETS (8387) or email firstname.lastname@example.org to get connected to this valuable resource.
Owens Community College is partnering with a company called Higher Education Solutions (EdFinancial) to counsel students who borrowed federal student loans while enrolled at Owens. Higher Education Solutions (EdFinancial) will work with students to identify the best repayment option for their particular situation and will help the students connect with their loan servicers.
Please call the Student Accounts collections line directly at (567) 661-7979. If your account has already been sent to the Ohio Attorney General’s office for collection, you may contact them directly at 1-888-665-5440.
Log on to your Ozone account and in the Academic Profile section your current Advisor and Advocate will be listed. Click on your Advocate’s name to send an email, or call (567) 661-2387 for assistance.
*If you do not see an Advisor or Advocate listed, select the term from the drop down menu in the Academic Profile section, and select the most current semester. This should populate your Advisor and Advocate.
The Office of Financial Aid can take into account certain special circumstances, which may affect your aid eligibility. These may include:
- Loss of untaxed income (such as Social Security benefits, child support, or Workers Compensation);
- Loss of one-time income received in the prior year (must be on your prior year federal income tax return);
- Loss of income due to layoff, job change, or disability, or alimony;
- Nursing home costs associated with dependent elderly relatives;
- Medical or dental expenses not covered by health insurance but paid out of pocket. Certain limits apply;
- Death of a parent after the FAFSA has been submitted;
- Parent attends college at least half-time.
You can obtain a Special Conditions Application from Oserve and submit it with the required supporting documentation. Please note that not all requests for special conditions are approved.
Semester deadlines to submit a Special Conditions Application for 2019-2020:
Summer 2019: August 4, 2019
Fall 2019: December 5, 2019
Spring 2020: May 7, 2020
Semester deadlines to submit a Special Conditions Application for 2020-2021:
Summer 2020: August 7, 2020
Fall 2020: December 10, 2020
Spring 2021: May 6, 2021
With respect to admission, registration and financial aid, Owens Community College collects social security numbers from its students for the following reasons;
- For use in processing admission applications, for purposes of identification and verification of student records;
- For use in administering federal and state programs/loans, including verification of eligibility. These programs include, but are not limited to:
- Financial Aid and other related loan programs
- Scholarship programs
- For use in complying with IRS Reporting Requirements pertaining to the Hope Scholarship Credit and the Lifetime Learning Credit provided under Federal Law;
- For use in preparing Student Enrollment Reports required to be submitted to the National Student Loan Data System under Federal Law;
- For use in providing official student transcripts to authorized third parties (i.e educational institutions and employers upon receipt of required releases) for student identification purposes;
- For enrollment verification and eligibility for health insurance coverage, and other benefits, as requested by students;
- For submitting reports to federal and state agencies as required.
Visit the Owens homepage at www.owens.edu. Click on Class Schedule, and using your course CRN (course registration number) look for your specific class. You will be able to view add and drop deadlines, as well as all refund deadlines for your specific course. If you drop all classes for a semester, you will still owe all non-refundable fees even if you drop classes before the 100% refund deadline.
Be aware if you received financial aid for the semester, and you plan to drop classes, you should contact Oserve to ask about how a drop can impact your future financial aid eligibility.
Lack of attendance does not constitute eligibility to receive refunds, or guarantee the waiver of College fees. To be eligible for a refund, students must follow the official withdrawal procedures that can be found at the Registration (Add/Drop Class) Instructions webpage. The date of withdrawal processed through the Records Office is the date used to determine the amount of tuition and fees that are refunded.
To view a listing of current semester refund/withdraw dates and information, please visit https://www.owens.edu/student-accounts/deferred.html
Students who are dropped for non-payment may receive a WD (withdrawn) grade on their official transcript, will be responsible for the tuition and fees based on their course’s refund schedule at the time of the drop, and will be assessed a re-admittance fee of $150 if the student chooses to re-add. Student will be required to obtain their course instructor’s signature, meet with an Oserve Advocate, and bring their account current to complete the readmit process.
The 2020-2021 semester drop dates are listed below:
Summer 2020: July 20, 2020
Fall 2020: September 18, 2020
Spring 2021: TBD
Owens Community College is required to produce the 1098-T by IRS regulations. It can be used to claim the educational tax benefits outlined in IRS Publication 970. The information on the form will assist you in completing your tax return. If you need further assistance, please consult a tax advisor.
Some FAFSA applicants are selected for review in a process called verification. The verification process will ensure that your financial eligibility is based on the correct information by requesting documentation to confirm the information provided on the FAFSA. Any corrections that need to be made are done by the school through verification. Verification must be complete before aid eligibility can be confirmed. For more information on verification, visit the Verification Policy page.
You will receive a 1098-T for payments from any source that are paid towards “qualified educational expenses.” IRS Publication 970 defines "qualified educational expenses" to include tuition, fees, and books.
Oserve is the customer service office for Financial Aid, Records and Student Accounts. If you have questions about a hold on your account, a registration error, how to order a transcript, when your bill is due, or what requirements must be met in order to receive financial aid, Oserve is the place to contact!
We strive to provide full service in person, over the phone and via email. Any email inquiries must come from your Owens email account, for your own protection.
We think it is particularly important for our students to know the following information:
- Owens does not send paper bills. You must log in to Ozone and click on the Financial Info tab to check your Account Summary By Term for your semester balance and due dates.
- Each class has unique refund deadlines and drop deadlines. Students can view these deadlines, as well as course material costs and fees for each class by visiting the Class Schedule Search. Simply enter the CRN (5 digit code) for each class in which you are enrolled to view specific information for your classes.
- If you plan to use financial aid to help pay for your classes, completing the FAFSA at https://fafsa.gov is just the first step. The Owens Community College school code, to be entered when completing the FAFSA, is 005753. It takes about a week for Owens to receive your FAFSA information once it is submitted.
- From Ozone, click on Financial Info tab for a wealth of information related to your financial aid award package, requirements, satisfactory academic progress (SAP) eligibility, book voucher details, and other important information.
Visit the Oserve web site for more information, such as service hours and other important details, or call (567)661-2387 for more information.
Ozone is the main method of communication between the College and students. Ozone is your online portal for information and resources related to your experience at Owens Community College. Check your account balance, add and drop classes, complete financial requirements, pay your bill, set up the Deferred Payment Plan, apply for graduation, request a transcript, review transfer credit applied to your account, change your major, intent or contact information and carry out many other critical processes related to being a successful student at Owens Community College. For a guide to the many features of Ozone, and step by step instructions on how to use this resource, view the How to Manage your Student Account brochure.
If you have trouble logging into Ozone after completing your application, contact the Help Desk at (567) 661-7120.
Owens Community College has partnered with BankMobile Disbursements, a financial services company, for refund disbursement for students. Financial aid and tuition refunds will be disbursed to student via Bank Mobile.
It is important that you activate your refund preference through BankMobile Disbursements. You can select an electronic deposit to your already existing bank account or an electronic deposit to a BankMobile Vibe Account. You must have your preference selected in order to promptly receive your refund from Owens. It is also important that your mailing address and phone number are up to date with Owens, as to not delay the processing of your refund. You can update your address and phone number through your Ozone account.
To remain eligible for federal financial aid, students are required to meet Satisfactory Academic Progress (SAP) standards. Being eligible to enroll in classes does not mean the student has an eligible SAP status for financial aid. Visit the Owens Satisfactory Academic Progress Policy web page to read the entire Owens SAP Policy. You can check your SAP status using Ozone. Click on the Financial Info tab, then click on the Satisfactory Academic Progress Status link.
For questions, about your SAP status it is best to schedule an appointment to meet with your Oserve Advocate by calling the Student Service Center at (567) 661-2387.
For every semester of enrollment at Owens Community College, at least 12 credit hours of enrollment is considered full time. This includes summer, fall, and spring semesters.
Students can access their 1098-T 24 hours a day, 7 days a weeks through their Ozone account.
- Log into your Ozone.
- Click on the Financial Info tab.
- In the Account Information box, click Print Tax Notification/1098-T.
- Enter the Tax Year.
- Click Submit.
If you were eligible to receive a 1098-T, the form will load and can be printed for your records.
Each October, the College will send an email to your Omail account requesting your correct social security number, along with corrections to name changes. The email will contain directions on how to complete the W-9S form.
Form W-9S, is the IRS form used to request Social Security (SSN) or Taxpayer Identification Number (TIN) and Certification. Students use this form to provide their correct SSN or TIN to a school or lender who is required to file an information return with the IRS.
Students in need of a letter of support to verify information requested on an Unemployment Verification form, should follow the steps outlined below:
- Using your Omail account (Owens student email), send a message to each course instructor at their Owens email address, requesting that they confirm your attendance at all scheduled courses and that you are making satisfactory progress in the class. It is encouraged to include in your email that the request is required for the state unemployment verification process.
- Once you have documentation from all course instructors contact your Oserve Advocate and provide the instructor documentation along with your request for the letter. If sending an email, please make the subject line ‘Unemployment Verification request’.
- Your Oserve Advocate will review the documentation and request for assistance. If all documentation is submitted, a letter will be provided to the student.
- This letter will then serve as the School Representative signature for the Unemployment Verification form.
Owens Community College uses a "freeze" date each semester to determine a student's enrollment status for awarding financial aid. The courses for which the student is registered on the freeze date will determine financial aid eligibility as long as the completed results from the student's Free Application for Federal Student Aid (FAFSA) are on file by that date.
Please contact Oserve for more information on the freeze date and how it will impact your financial aid. You can also read about the freeze date policy by going to https://www.owens.edu/financial_aid/enrollment.html.
2020-2021 Freeze Dates
June 29, 2020
September 14, 2020
February 1, 2021
Ohio law requires that all males who are not in compliance with the Federal Selective Service laws pay out of state tuition fees. Federal law requires that all males who are eighteen through twenty-five years of age must be registered with Selective Service. Information on requirements, how to register and details on obtaining Selective Service verification can be found by visiting www.sss.gov. Selective Service registration can also be completed by visiting any U.S. Post Office.
Submit your completed loan deferment forms from your loan agency directly to the Oserve office and we will send them to the National Student Loan Clearinghouse (NSLC). NSLC will complete the process.
New Student Orientation (NSO) is a required program for all first-time degree or certificate-seeking as well as transfer students. In order to participate in New Student Orientation, you must complete an Owens Application within the last year and sign up online for the NSO session that fits your schedule. Students may also have the option to complete orientation online through their Ozone. Students have the opportunity to take the placement test during New Student Orientation.
How to prepare for NSO:
- Bring a copy of your photo identification
- Know your 9-digit Owens College ID number (OCID)
- Know your Ozone username and password
You can sign up for New Student Orientation through the Owens website at www.owens.edu/nso For questions, contact the New Student Orientation staff at (567) 661-7777.
Financial aid disbursements are applied to students’ accounts on most Wednesdays and refunds are processed on Fridays. To learn more about our procedures, please visit www.owens.edu/financial_aid/understanding.
Financial Aid refund information:
Students who meet all eligibility requirements, including attendance, and who have financial aid remaining after tuition, fees, and book voucher purchases are paid, will receive a refund. Students whose aid is not ready for the first disbursement will receive their refund at a later date. For details, click here.
Please note that once you see a notice on your Ozone account that says Refund as Selected there are additional steps that must take place before the funds are available. If you are expecting a refund, you should receive it in the manner you selected within 3-5 business days after a refund appears on your student account.
If you have questions about your financial aid refund amount or timing please contact the Student Service Center at (567) 661-2387, or email your Oserve Advocate by using your Owens email account.
Third Party refund information:
If you have a Third Party, such as Veterans Benefits, TAA/WIA, or some other company paying for part or all of your tuition bill, you will experience an estimated 7 business day delay in the processing of your refund. If you have questions about either the amount or the timing of this type of refund, please email email@example.com using your Owens email account as Oserve is not able to provide specific details for Third Party billing.
Part of Term Z Class Drop/Withdrawal:
If you have had to contact Oserve for help dropping a Part of Term Z (flex term) class during the semester, any refund will be delayed by one week.
If you are interested in obtaining Financial Aid to help pay for school, the first step is to visit to complete the FAFSA (Free Application for Federal Student Aid).
To apply for financial aid for Summer 2020, Fall 2020 and Spring 2021 semesters, complete the 2020-2021 FAFSA using your 2018 tax information.
You must sign the application using your FSA ID, which can be obtained as part of the FAFSA application. Dependent students need their parent(s) tax information and both the student and at least one parent will need to sign the FAFSA by entering their FSA ID. Please do not share your FSA ID with anyone.
The Owens Community College School Code is 005753.
Enter this code when completing the FAFSA. Approximately one week after you submit a completed FAFSA, Owens will receive your information from the Department of Education.
You can set up a Deferred Payment Plan (DPP) through your Ozone account to create 4 installment payments for your spring or fall bill, and 3 installment payments for your summer bill.
The DPP due dates for Spring 2020, Summer 2020, and Fall 2020 are as follows:
Spring 2020: January 13, February 13, March 13, and April 13
Summer 2020: May 18, June 18, and July 18
Fall 2020: August 24, September 24, October 24, and November 24
There is a $25 non-refundable fee for this payment option. Any payments that are incomplete or made late are subject to a $30 non-refundable late fee.
The Deferred Payment Plan is a contract. You can only set up one per semester, and once it is set, you are responsible for following through with the terms of the agreement. If you add additional classes, or other fees are added to your account after setting up the DPP, you are responsible for making those payments immediately. If you drop classes after setting up the DPP you are still responsible for making the installment payments, in the amounts originally set up, until your semester balance is paid in full.
Once you set up the Deferred Payment Plan using your Ozone account, a confirmation email will be sent to your Omail account with payment due dates and amounts. Please refer to this email for more information about this payment option.
Deferred Payment Plan Payments must be received both online and in person by 12 p.m. EST on the payment due dates for the semester.
There are time clocks located by the drop box at both the Findlay and Toledo locations. Please ensure to time stamp all drop box payments.
Financial aid recipients who are expected to have funds remaining after tuition costs are covered can use the excess to purchase or rent books and to purchase supplies from the Owens Bookstore using a book voucher. For more information, click here.
Explanation of Schedule Terms:
P/T - Parts of Term defines: number of weeks of the course, beginning and ending dates of course, and last day to add and drop courses (view parts of term schedule below).
CRN - Course Reference Number
SUBJ - Course Subject
CRSE - Course Number: 3-digit number identifying which course, corresponds with title.
SEC - Section Number: 3-digit number that indicates the days and time when this specific section will meet.
COURSE Title - Title of the Course
CREDS - Course Credit Hours
OFFCAT - Off Campus Toledo
OFFCAF - Off Campus Findlay
DAYS - Days of the Week
M - Monday
T - Tuesday
W - Wednesday
R - Thursday
F - Friday
S - Saturday
U - Sunday
TBA - To Be Announced
BUILD - Building Location