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Employee Remote Access FAQs


I have no Mic-Audio in RDP Gateway connection. What do I need to do?

How do I connect to the Owens Remote Desktop Gateway from my Windows computer?

How do I connect to the Owens Remote Desktop Gateway from my Mac computer?

I need to purchase a new computer. What does Owens recommend?

Microsoft Teams will not open in a VPN session. What do I need to do?

What options do I have to access campus IT resources remotely?

Can I capture information from a document, handwritten note, or whiteboard with my mobile device?


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