Oserve - your smart stop for records, registration and finance.

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How do I meet with my Oserve Advocate?


The lobby of the Student Service Center will re-open July 6 and in-person meetings will be offered by appointment only. We will not be offering “Walk-Ins” for the foreseeable future.  While we are offering in-person appointments, we still encourage phone and online appointments. The same customer service and information will be provided.

Important information regarding in-person appointments:

  • Advocates and students will be required to wear a mask.
  • Advocates and students will be spaced 6-feet apart during the appointment.
  • No guests allowed at the appointment, only the student.
  • If you are feeling ill, we ask that you reschedule or schedule an online or phone appointment.
  • The advocate’s office will be sanitized after each appointment.

To request an appointment with your Advocate, please complete the online request form below. For up to date information regarding college operations and other resources related to the Covid-19 pandemic, please visit

Request an appointment with your Advocate >>

Toledo Oserve Hours

Monday, June 1 – Friday, August 14
Monday – Friday: 8 a.m. – 4:30 p.m.

Monday, August 17 – Friday, August 28
Monday: 8 a.m.- 7 p.m.
Tuesday – Thursday: 8 a.m.- 5 p.m.(Virtual and phone appointments available 5 p.m.- 7 p.m.)
Friday: 8 a.m.- 4:30 p.m.

Saturday, August 15: 8 a.m.- 12 p.m.
Virtual & Phone Appointments only (Lobby and Phone lines will be closed)
Saturday, August 22 & 29: 8 a.m.- 12 p.m.
Virtual, Phone, and Face-to-Face Appointments only , Lobby and Phone Lines open

Findlay Oserve

The Student Service Center lobby is closed until further notice. Face-to-Face, phone, and virtual appointments are still available; please call (567) 661-2387 for further information and to schedule an appointment.

*Please check the academic calendar for dates that the College will be closed. Oserve adheres to this closing schedule and will not be open on dates indicated in the academic calendar.

Contact Information

Request an appointment with your Advocate >>

Oserve has one phone number, one fax number and one email address for all locations – a singular service that is representative of the quality assistance you will receive regardless of location.

Toledo students are assigned to an Advocate based on the school associated with the student’s identified Program of Study. Findlay students are assigned to a Findlay Advocate. Students will continue to work with their assigned Advocate throughout the course of their educational path at Owens.


1-800-GO OWENS ext. 2387, (567) 661-2387

Email *Remember, if you are sending an email to ask about your account, it must be sent from your Owens email account*


(567) 661-7414

Other Useful Contact Information Related to Financial Aid, Records, and Student Accounts:

  • Questions about graduation, degree audits or course substitutions: email
  • Questions about the receipt of a college or high school transcript:
    • From your Ozone homepage, click the Academic Info tab, and in the My Student Record section click on “My Required Documents.” Or, email questions to
  • Questions about College Credit Articulation:
    • From your Ozone homepage, click the Academic Info tab, and in the My Student Record section click on “View Transcript” to view articulated credit. Or, email questions to
  • Questions about your admissions application: email
  • Questions about Selective Health Admissions: email
  • Questions about residency or reciprocity: email
  • Questions about Third Party Billing: email
  • Questions about which classes to take, how to choose a major, academic forgiveness, academic probation or dismissal:
    • From your Ozone homepage, in the Academic Profile section, click on the envelope next to your advisor’s name and send them an email.  

Online Only Students

Click for Oserve support for online only students.