Information for Faculty & Staff
Response Guides
Protocol for Faculty and Staff:
- Distressed Person Guide (Toledo Campus and LCs) (PDF)
- Distressed Student Person (Findlay Campus) (PDF)
Counseling Services is available to support faculty and staff members of Owens State Community College in addressing concerns for students.
Faculty and staff members who have concerns about the safety or mental health of a student may contact Counseling Services by calling (567) 661-7028 during business hours to discuss further.
Emergency Assistance: Police, Fire and Medical
For life-threatening situations or emergencies: Dial 9-1-1 or press the emergency button on your office phone.
If it is not an emergency situation, please contact the Public Safety non-emergency number, calling (567) 661-7575 or extension 7575.
Referrals
Faculty and staff may refer those students who they have concerns about to Counseling Services.
Reasons for referrals may include but are not limited to:
- symptoms of depression and/or anxiety
- decline in academic performance
- increased absences
- family issues
- other mental health concerns
- adjustment issues.
Whenever possible, faculty members are expected to address individual concerns with students in private prior to making a referral to Counseling Services.
To refer a student, please contact Counseling Services by calling (567) 661-7028 or email Owens Counseling Services.
Crisis Situations
A student is considered to be experiencing a crisis when his/her mental or emotional condition results in a behavior that constitutes an imminent danger to that individual or another person. This may include:
- Suicidal ideations, plans, or attempts
- Homicidal ideations, plans, or actions
- Loss of contact with reality, which may include hallucinations, extreme confusion, unresponsiveness, uncontrolled behavior, extremely irrational or incoherent speech
- Experiencing recent trauma or abuse
- Students demonstrating distressed behavior (i.e., agitated, hostile, aggressive, violent, and exceedingly argumentative, etc.)
Students, Faculty, Staff, and other members of the campus community are encouraged to report situations that may be in conflict with established standards of behaviors as outlined in the Student Code of Conduct, or if members of the campus community are exhibiting concerning behavior that may result in harmful, threatening, or disruptive conduct by using the Owens Incident Reporting Form.
Crisis Intervention Protocols
- Distressed Person Guide (Toledo-area Campus) (PDF)
- Distressed Student Person (Findlay-area Campus) (PDF)
- Whenever possible, faculty/staff should attempt to address the crisis with a student one-on-one to help de-escalate the crisis situation.
- If a student is in imminent danger of harm to self or others, first contact the Department of Public Safety by calling (567) 661-7575, then contact Counseling Services to consult regarding the next steps.
- When available, Counseling Services will meet with the student to complete a risk assessment.
- If a student is determined to be at moderate or high risk of harm to self or others and is in a program that requires clinical assignment or providing services in the community (i.e., nursing, internships), Counseling Services will work with the overseeing faculty and student to arrange for alternative options until the student’s risk level decreases.
- Counseling Services will work with the student to identify plans for follow-up care and obtain necessary releases of information to ensure that the student has followed up with referrals and recommendations.
Response Protocols After Hours
- For life-threatening situations or emergencies: Dial 9-1-1 or press the emergency button on your office phone.
- If you call 9-1-1, please also call (567) 661-7575 or extension 7575 to reach Public Safety.
- If it is not an emergency situation, please call (567) 661-7575 or extension 7575 to reach the Public Safety non-emergency number.
- Residents of Lucas County—Rescue Mental Health Services, call (419) 255-9585
- Residents of Wood County—Mobile Crisis Unit, 24/7, call (419) 502.HOPE (4673)
- Residents of Hancock County—Century Health Crisis Hotline, call (888) 936-7116
- Nearest hospital ER
Faculty and Staff Resources
- 988 Lifeline – Suicide Hotline
- What to Do When Someone is At-Risk
- Suicide Prevention Resource Center
- Know the Signs – Suicide is Preventable
- Crisis Text Line
For faculty and staff seeking mental health services, please contact your mental health service provider or access the Owens Community College Employee Assistance Program (EAP) through the Department of Human Resources.
Contact Us
Counseling Services
We respond to student/staff inquiries within 24 hours of the request.
Sign up for Talk Campus for after-hours assistance. This free 24/7 online mental health community is your space for anonymous connection with other students and mental health professionals.
Toledo-area Campus:
- Location: College Hall 124
- View campus map (PDF)
- Walk-in appointment hours:
- Monday-Thursday: 8 a.m. – 5 p.m.
- Friday: 8 a.m. – 4:30 p.m.
To schedule an appointment on the Toledo-area Campus, do either of the following:
- Call (567) 661-7028
- Email Counseling Services and put “Toledo” in the subject line
Findlay-area Campus: Walk-in appointments are not available. To schedule an appointment at the Findlay-area Campus, do either of the following:
- Call (567) 661-7028
- Email Counseling Services and put “Findlay” in the subject line