IT Help Desk
Tech Troubles? Find Answers for Students, Faculty and Staff.
Contact the Help Desk
- Submit an IT Online Service Request
- Email the IT Help Desk
- Call us at (567) 661-7120
- Visit Us – See Location Below
- View the Help Desk Brochure (PDF)
Location
College Hall 213 – Second Floor
Fall 2026 Hours
Extended Hours: August 24 through September 4
- Monday–Thursday: 7:30 a.m. – 7 p.m. (front counter opens at 8:30 a.m.)
- Friday: 7:30 a.m. – 5 p.m.
- Saturday and Sunday: Closed
Regular Hours
- Monday–Friday: 7:30 a.m. – 5 p.m. (front counter opens at 8:30 a.m.)
- Saturday and Sunday: Closed
Holidays
The Help Desk is closed for College holidays. Please see the academic calendar and the events calendar for dates the College will be closed.
Search the FAQs
Search the FAQs for answers to questions about Owens hardware, software and other technical issues.
Password Resets
With proper identification, the IT Help Desk will reset passwords.
Follow IT Status Updates
View IT notices, scheduled maintenance and outages on our IT Status Page.
Owens Technology Purchasing Guide
Read our recommendations for computers that could be used to work remotely.