IT Hero
Be the tech guardian every company needs.
In less than 12 months, you could be troubleshooting critical systems, solving complex technical challenges and earning a competitive salary in one of today’s fastest-growing fields.
Through hands-on training with industry-standard tools and real-world scenarios, you’ll graduate as a confident, capable IT support professional. You’ll master everything from hardware diagnostics to network troubleshooting, building expertise that makes you indispensable.
Tech support professionals are the backbone of every business, hospital and government agency. When systems crash and productivity stops, you’ll be the problem-solver who restores order and gets everyone back to work. In our technology-driven world, you’ll be the one keeping it all running smoothly.
Small Classes. Expert Guidance.
Our instructors are experts who take pride in your success. Combined with our small class sizes, you’ll get one-on-one mentorship and precise technical feedback tailored to your goals.
Award Type
Certificate
Department
Department of Computer and Information Systems
Required Credit Hours
19
Results You Can See
86%
Employment rate for Owens graduates within 2 years
14:1
Student-to-instructor ratio for personalized mentorship and support
Your Path to IT Support Pro
Owens’ intensive two-semester program will teach you to become a job-ready IT support professional. Gain hands-on experience with today’s most in-demand technologies.
Become proficient with everything from hardware fundamentals and operating systems to cutting-edge cloud computing. You’ll also build critical soft skills employers value most—customer service excellence, analytical problem-solving and clear technical communication.
The curriculum follows a progression from IT basics to advanced system administration and cloud technologies. Graduate with the confidence and expertise to step directly into today’s dynamic digital tech workplace.
Career Outcomes
Gain vital IT skills across hardware, software and networking while positioning yourself for Ohio’s thriving tech support market. Earning this certificate opens doors to high-demand positions—help desk specialist, computer technician and IT support roles—all offering competitive salaries and strong career growth potential.
With this certificate, you’ll be able to earn four prestigious industry certifications. These credentials will validate your skills and can fast-track your hiring process and earning potential.
CompTIA Certifications:
- Tech+ (FC0-U71) and IC3 Digital Literacy
- A+ Core 1 & Core 2 (Hardware/Software Expertise)
- Network+ (N10-009) for Networking Mastery
Microsoft Certification:
- MD-102 Modern Desktop Administrator
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In Their Words
“Having the equipment to build, test, and learn on made Owens a great place to learn. I also credit the smaller class sizes with the opportunity to take a more in-depth dive to develop my skills through ‘testing and tinkering.’”
Dillion Gibbs, Electrical Engineering and Computer Technologies, STEM, ’22
Getting Started at Owens
Begin your high-quality education at an affordable price today!
Enrollment is easy—just fill out an online admissions application to get started. We’ll ask you to submit your transcripts for course placement and college credit.
Upon acceptance, schedule a meeting with your admissions advisor to register for classes. Next, attend an on-campus orientation and meet with your student financial services advisor to discuss ways to pay for college.
Accreditation
Accredited by the Association of Technology, Management, and Applied Engineering (ATMAE). For more information concerning accreditation standards contact the Association of Technology, Management, and Applied Engineering (ATMAE), 310 W. Lake St., Suite 111, Elmhurst, IL 60126. phone: (630) 433-4514 web: atmae.org